Company Description
Seera is the new name for Al Tayyar Travel Group, the largest travel, and tourism group in the MENA region.
We’re opening up the opportunity of travel for everyone by connecting cultures, through a balanced portfolio of trusted brands that consistently exceeds customer expectations.
Senior Content Officer – Arabic
Seera Group Dubai, United Arab Emirates
Industry: Leisure, Travel & Tourism
Employment Type: Full-time
Job Functions: Engineering. Information Technology
About the job:
We are looking for a Senior Officer (Arabic content), who will support the Arabic editorial team in content creation for day-to-day marketing campaigns, app & web, videos and other projects. The role entails working closely with cross-functional departments as well as editing, updating and occasionally cleaning up outdated content.
Your responsibilities:
- Write engaging, concise and effective copy.
- Create content for all sales & marketing channels, such as performance advertising, CRM and social media, and fulfil the wider department’s copywriting requirements. This will also involve writing website and app UI content, video scripts and blogs.
- Work closely with cross-functional departments to assess and resolve any challenges in displaying the right content.
- Ensure content is aligned with the brand’s tone, guidelines and project objectives.
- Work on editorial and CMS updates using platforms such as Google Drive and task management tools.
About you:
- 3-5 years’ experience
- Bachelor’s degree in journalism, communications, marketing or a related field
- Have an excellent command of the Arabic language and previous experience in writing for online platforms and marketing campaigns.
- Experience in writing blogs and long-form editorial content.
- Strong research skills.
- Familiarity with keyword placement and SEO.
- Extensive knowledge of the travel industry preferred.
- Writing and editing skills
- Analytical skills
- Ability to produce high quality content and ensure delivery within deadlines
- Strong work ethic
- Work closely with cross-functional departments to assess and resolve any challenges in displaying the right content
- Google Drive
- SEO
- Microsoft Office proficient
- Collaborative task management tools (e.g. Trello) – experience preferred
- Creative writing skills
- Attention to detail
Senior Finance Officer
Seera Group Riyadh, Saudi Arabia
Industry: Leisure, Travel & Tourism
Employment Type: Full-time
Job Functions: Finance, Accounting/Auditing
About the job
The role holder is responsible for executing the various general accounting activities about day-to-day activities for Riyadh Front business under the guidance of the manager/superiors. The role holder is responsible for preparing various business reports as required by the superiors in compliance with the policies and procedures of the Seera group.
Duties and Responsibilities:
Accounts Payable and Receivable
- Prepares, records, and verifies accounts receivable documentation (including contracts, invoices, proforma invoices, payment instructions, etc.) accurately and in compliance with existing accounting standards.
- Manages the closing and reconciliation of accounts payable statements, in order to ensure that payable balances on financial statements are accurate and in compliance with the defined regulatory standards.
- Prepares Quotations, speaking with sales representatives to confirm issues, Convert Quotations to Sales Order and Invoices in coordination with the sales team.
- Review payment schedule in the contract before sending it to the client. Monitor the payment schedule regularly and escalate if delayed
- Monitor and confirm the bank transaction in coordination with respective departments.
- Conducts invoice matching and reconciliation with delivery notes against invoices and purchase order.
- Supports all monthly accounts payable/receivable procedures for Riyadh Front, including preparing journal vouchers and batches for entry of payment transactions (payments, debit notes, credit notes, and invoices).
- Initiate and follow up payments, prepares cheques and wire-transfers with payment vouchers for necessary approval as required.
- Ensures periodic follow-up with the respective departments to ensure accurate record keeping.
- Performs variance analysis to detect deviations and unusual operations in the accounts receivables processes to suggest improvement recommendations.
- Conducts proper filing of all payment documents and update of Account Payable / Receivable Modules in SAP, to ensure that correct accounting entries are posted in the system.
- Receives payments and receipts, records them, and performs matching and remittance.
- Prepares refund documents as per the Group policy and create respective accounting entries and documents for approval.
- Manage several sales accounts and oversee the associated sales representatives to ensure all client needs are met quickly and professionally
- Interact with clients when requested, ensuring they are satisfied, and all issues are resolved quickly and efficiently
Reporting
- Prepares the necessary weekly and monthly reports and the requested ad-hoc summaries/reports as may be requested by the managers, related to (sales, expenses, receipts, secured contracts etc.)
- Ensures that all accounting entries are supported with valid documentation.
- Coordinates with auditors as needed on the resolution of any accounting issues/discrepancies.
Self-Management Responsibilities
- Defines performance goals at the start of the year in discussion with Finance Business Partner Corporate Venture and ensures that the goals are achieved during the year.
- Identifies the training and development requirements for self and agrees on them with the Finance Business Partner – Corporate Venture to ensure that the required training is arranged and attended.
- Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role.
- Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth.
Required Technical Skills & Experience:
- Bachelor’s degree in Finance and Accounting or a related field.
- Relevant certifications in finance and accounting like ACCA or CIMA
- A minimum of 3 years of relevant experience
- Prior experience in finance and accounting is preferred, especially in a preferably in an event management organization
- Strong knowledge of SAP Finance module
- Fluent written and spoken English & Arabic
Database Administrator
Seera Group Riyadh, Saudi Arabia
Industry: Leisure, Travel & Tourism
Employment Type: Full-time
Job Functions: Engineering. Information Technology
About the job
The ideal candidate will be responsible for creating, installing and managing our databases. You will ensure optimal database performance by analyzing database issues and monitoring database performance.
Duties and Responsibilities:
- Providing SQL expertise, proposing design recommendations and optimization
- Providing and designing information tools to assist in the management of business lines
- Supporting data analysis inquiries from business partners and presenting results
- Identifying and resolving database performance issues
- Developing security schemes for database environments as well as assisting in disaster recovery as necessary
- Plans set up, tests, and implements database solutions.
- Along with the IT team, working with vendors in evaluating and implementing new technologies.
- Supporting users by providing information; resolving problems.
- Supporting database functions by designing and coding utilities.
Non-technical Skills:
- Highly organized and detail-oriented with strong analytical and problem-solving skills.
- Ability to prioritize and execute tasks in a high-pressure environment.
- Excellent verbal and written communication and interpersonal skills.
- Ability to present new ideas
Required Technical Skills & Experience:
- Associate’s degree; BS Degree in Computer Science, Information Technology, or related field preferred.
- Min 2 years of IT operations with strong understanding of database structures, theories, principles, and practices
- Minimum 3 years of Microsoft SQL Server 2012 R2/2016.
- Minimum 3 years of Oracle Database 12c and above.
- Knowledge of reporting and query tools and practices
- Strong technical documentation skills
- Ability to develop data solutions to help product and business teams to make data-driven decisions
- Experience with backups, restores, and recovery models
- Experience in database capacity planning and production support
- Experience in troubleshooting and resolving database problems using native & third party monitoring and troubleshooting tools
- Experience maintaining database security, integrity, and availability.
- Some Experience with Oracle cloud-based solutions
- Experience with one or more of the following:
-Database tools, such as: SQL Developer, OEM / Grid, Toad, Database monitoring tools
-Linux OS, PL/SQL, SQL Tuning, data modelling, Performance Tuning, Linux scripts
Product Designer-Cross Product
Seera Group Dubai, United Arab Emirates
Industry: Leisure, Travel & Tourism
Employment Type: Full-time
Job Functions: Design, Art/Creative. Information Technology
About the role
We are looking for a Product Designer, to work closely with our product team focusing on the Digital Consumer Travel experience.
- You will work with the team to define and deliver various user experience journeys and workflows from initial ideation to sketches, wireframes, prototypes, and final UI.
- You will creatively translate user needs into elegant, intuitive, and effective design solutions. You’ll create interface mockups, visual designs, and prototypes using best interface practices.
- You will be solving customer problems across the entire customer journey, from inspiration to post-booking.
- You will identify and understand customer needs, behaviors, and pain points and use this to define problem statements that inform the team’s work.
- You will be expected to have a deep knowledge of our back-office systems and processes.
- You will work in a fast-paced team of engineers, product managers, and product designers to deliver impactful solutions across multiple web and mobile platforms.
Your responsibilities:
Strategic
- Drive a user-centered design approach. Influence the product direction and/or roadmap through UX.
- You will collaborate across teams and departments (product, engineering, marketing, etc.) and channels (call center, retail, digital) for discovery and delivery of solutions.
- You will work with OKRs to achieve ambitious objectives for the Company, and improvements to your UX & Design Chapter.
- Set goals and metrics against the OKR and company KPIs. Measure and report on these goals and metrics.
Discovery
- Close collaboration with product lead, stakeholders, and the development team to define problem statements, success metrics, and facilitate a shared understanding of the solutions.
- Host workshops with stakeholders to ensure alignment and that your solutions are addressing all aspects of the problem statement.
- Use discovery methods such as prototyping to define and test solutions before delivery.
UX research
- Work in close collaboration with UX researchers to design and execute studies that uncover user behavior and attitudes, and with a focus on solving problems, addressing our customers’ needs, and identifying opportunities to create optimal user experiences by knowing our customers.
- Coordinate with UX researchers and product teams in setting up and planning UX research.
- Discover, validate, and iterate design solutions based on user feedback through UX methods such as prototyping, usability testing, interviews, and focus groups.
- Define success metrics, continuously craft A/B tests, analyze results to enable data-driven decisions, and ensuring a positive impact in improving the user experience.
- Deliver and communicate insights in creative and engaging presentations.
- Develop and maintain customer journey (through quantitative and qualitative research).
Delivery (UX/UI/Visual)
- Deliver wireframes, journeys, prototypes, visual design for our iOS app, Android app, Progressive Web App (PWA/mweb), Desktop, and responsive web.
- Align with various other products teams to ensure visual consistency throughout flows
- Conceptualize micro-interactions and animations where necessary
- Ensure design works as comfortably with Arabic as with English
- You will contribute to and help to maintain our design systems ensuring UI consistency across teams of designers, multiple products, and multiple platforms.
Leadership
- Partner with product management and engineering leaders to ensure projects are well-defined, provide high business value, and are successfully executed.
Qualifications
- You are experienced in the entire product design cycle: From UX research, wireframes and prototypes to the final design, implementation and optimization
- 2-3 years of experience in UX Design with a proven record of successfully shipped mobile & web consumer-oriented experiences.
- You have been part of several iterations, with product teams and developers. Deep experience in designing for multi-platform, with deep knowledge on the uniqueness of design challenges on each.
- Previous experience working e-commerce and in evidence-driven teams.
- Proficient in design tools (such as Sketch, InVision, Zeplin)
- Proficient in prototyping tools (such as InVision, proto.io)
- A strong visual design background with a deep knowledge of Google Material Guidelines, Apple Human Interface Guidelines and design systems.
- Know-how in the field of research: interviewing users, setting up surveys and usability tests as well as interpreting the results
- Being able to interpret qualitative and quantitative data into opportunities for improvements
- Agile and Scrum methodologies.
- Required languages: Arabic, English
Senior DevOps Engineer
Seera Group Dubai, United Arab Emirates
Industry: Leisure, Travel & Tourism
Employment Type: Full-time
Job Functions: Engineering, Information Technology
About the job
About the job:
We are looking for a Senior DevOps engineer who is passionate about Cloud, Microservices, Cloudnativate technologies.
Your responsibilities:
- Build and Maintain cloud infrastructure on AWS.
- Maintain systems health and availability
- Understand and resolve technical issues as they arise
- Automate 95% of tasks.
- logs and monitoring of cloud infrastructure environments
- Manage database and workload
About you:
- Strong knowledge of Linux systems.
- Good knowledge of shell scripting.
- Good understanding of networking (DNS, Routing, Subnetting)
- 5+ years managing cloud and release on Amazon Web Services
- 1+ years of Kubernetes on production environments.
- Infrastructure as a code – Terraform / Helm etc.
- CI / CD with Jenkins or similar tools.
- Experience with system administration or infrastructure maintenance
- Designing / Maintaining logging architecture – ELK
- Monitoring / Alerting with Prometheus or Tick Stack.
- Experience with automation and/or configuration management tools like Ansible/Saltstack.
- Experience with dockers and containers.
- Knowledge of different SQL / NoSQL databases.
- Good to have: Python / Golang Skills
